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  4. Thesis (Faculty of Management_PG)
Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12725/9546
Title: Service level benchmarking in e-governance : a case study of Ahmedabad Municipal Corporation : birth / death / marriage certificates, licenses.
Authors: Mistry, Dhavalkumar
Guide: Doctor, Gayatri
Issue Date: 2016
URI: http://hdl.handle.net/20.500.12725/9546
Appears in Collections:Thesis (Faculty of Management_PG)

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