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Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12725/9549
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dc.contributor.advisorDoctor, Gayatri-
dc.contributor.authorKatakiya, Ketan-
dc.date.accessioned2020-09-10T10:48:47Z-
dc.date.available2020-09-10T10:48:47Z-
dc.date.issued2016-
dc.identifier.urihttp://hdl.handle.net/20.500.12725/9549-
dc.titleService level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation .-
dc.barcode016105-
dc.pages145p.,CD-ROM-
dc.classnoMTM TH-0131 KAT-
Appears in Collections:Thesis (Faculty of Management_PG)

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