1. DSpace at CEPT University
  2. Faculty of Management
  3. FM_PG
  4. Thesis (Faculty of Management_PG)
Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12725/9549
Title: Service level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation .
Authors: Katakiya, Ketan
Guide: Doctor, Gayatri
Issue Date: 2016
URI: http://hdl.handle.net/20.500.12725/9549
Appears in Collections:Thesis (Faculty of Management_PG)

Files in This Item:
File Description SizeFormat 
MTM TH-0131.pdf
  Restricted Access		6.36 MBAdobe PDF Request a copy
MTM TH-0131 Summary.pdf195.78 kBAdobe PDF Preview PDF
Show full item record


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.